Mentions légales et protection des données

 

1. Le site Web est opéré par la société BASF ; tous les droits afférents lui appartiennent et lui sont réservés.

2. Le site Web accessible et les logiciels qui y sont mis à disposition sont fournis « tels quels » à l'Utilisateur et sans garantie ni déclaration d'aucune sorte (expresse ou implicite) ou responsabilité dans toute la mesure permise par la loi en vigueur. À l'exception des cas de faute intentionnelle, la société BASF ne sera tenue responsable des dommages causés directement ou indirectement par l'utilisation du site Web. Dans tous les autres cas, la société BASF ne saura être tenue responsable et décline toute responsabilité en cas de dommages indirects, accidentels, consécutifs ou de nature spéciale causés directement ou indirectement par l'utilisation du site Web.

3. Toutes les informations sur un produit ou d'autre nature publiées sur le Site Web sont données au meilleur des connaissances de BASF. Toutes ces informations ne peuvent toutefois constituer, dans la mesure où cela est légalement admissible, une garantie ou une déclaration d'aucune sorte ou une responsabilité de BASF et ne dispensent pas l'Utilisateur de mener ses propres recherches et examens.

4. Sauf disposition expresse contraire écrite, les Conditions Générales de Vente de BASF ne sont pas affectées par le Site, son contenu, sa documentation et ses informations.

5. Sans engager sa responsabilité de quelque manière que ce soit, BASF peut, sans préavis, à tout moment et à sa seule discrétion, modifier et/ou interrompre le fonctionnement en tout ou partie du site Web, et décline toute responsabilité quant à sa mise à jour.

6. Les liens vers des sites tiers (« hyperliens ») ne constituent pas une approbation de ces sites tiers par BASF et BASF n'est pas responsable de la disponibilité de ces sites ou de leur contenu. L'utilisation des hyperliens se fait aux risques et périls de l'Utilisateur.

7. Toute réclamation ou action en justice en rapport avec le site Web ou son utilisation sera régie et interprétée conformément aux lois de la République Fédérale d'Allemagne, à l'exception de ses principes de conflit de lois.

8. C'est avec plaisir que R-M Paint vous compte parmi les visiteurs de son site Web et vous remercie de l'intérêt que vous portez à notre société.

R-M Paint accorde la plus haute priorité à la protection des données. Le présent document vise à vous fournir des informations sur la politique de R-M Paint en la matière et à préciser quelles informations sont collectées lorsque vous naviguez sur notre site Web et comment ces dernières sont utilisées. En premier lieu, vos données personnelles sont utilisées uniquement dans les cas suivants et ne seront pas utilisées dans d'autres cas sans votre consentement explicite.

Privacy Statement R-M Paint

BASF is delighted that you have visited our website and thanks you for your interest in our company.

BASF takes data protection seriously. This Privacy Statement describes:

  • the personal data BASF collects when you visit our website
  • the purposes for which BASF uses such data
  • the legal basis for the processing of personal data
  • the recipients of such personal data
  • the period for which such personal data will be stored
  • whether you are obliged to provide personal data


Furthermore, we would like to inform you about:

  • the existence of your rights regarding the processing of your personal data
  • the Controller in the meaning of data protection laws and, where applicable, our Data Protection Officer

 

1. What personal data does BASF collect when you visit our website?

(1) When you visit our website without contacting us or signing in, your browser transmits the following information automatically to our server:

  • IP address of your computer
  • Information about your browser
  • Website that you were on right before you landed on our website
  • URL or file requested
  • Date and time of your visit
  • Volume of data transmitted
  • Status information, e.g. error messages


(2) When you visit Premium Partners website (French version) with signing in, your browser transmits the following information to our server:

  • Connection information (session per month, visited pages…)


(3) If you contact us by email or by contact form on our website, we receive the following information:

  • Your email address and further information that you provide by email or contact form
  • Date and time of your message


(4) PREMIUM PARTNERS DE / BENL / BEFR
Our website offers our users the opportunity to register with their personal data. The data is entered into an input screen, transmitted to us and stored. The following data is collected as part of the registration process:

  • Login (customer account number if the user is a Premium Partners)
  • E-mail address
  • Roles (premium member and/or R-M Paint administrator)
  • Last name
  • First name
  • Bodyshop name
  • Postal address
  • Postcode
  • Town
  • The user’s IP address
  • Date and time of registration


(5) PREMIUM PARTNERS FR
Our website offers our users the opportunity to register with their personal data. The data is entered into an input screen, transmitted to us and stored. The following data is collected as part of the registration process:

  • Login (customer account number if the user is a Premium Partners)
  • E-mail address
  • Roles (premium member, R-M Paint administrator, Socca, Lacour, Coaching Performance member, Commlc)
  • Last name
  • First name
  • Bodyshop name
  • Phone number
  • Postal address
  • Postcode
  • Town
  • Latitude (GPS coordinates)
  • Longitude (GPS coordinates)
  • Schedule
  • Website
  • The user’s IP address
  • Date and time of registration
2. To what extent and for what purposes does BASF process such data?
(1)When you visit our website, we use your IP address and the other data that your browser transmits automatically to our server (see Section 1 (1)) in order to:
      a)send the requested content to your browser. In doing so, we store the complete IP address only to the extent necessary to serve the requested content to you.
 
      b)send your IP address to a service provider to map your public IP address with company and industry related information (no personal information). This company- and industry related information will be processed to our web measurement system. In this process step your IP address is not stored at our service provider or in our system at any time.
 
      c)protect us from attacks and to safeguard the proper operation of our website. In doing so, we store said data transiently and with restricted access for a maximum period of 180 days. Such period may be extended if and to the extent necessary to prosecute attacks and incidents.
 
 BASF will investigate the user of an IP address only in case of an illegal attack.
 
(2)We store the IP address of your computer after having removed the last octet of the IP address, i.e. in anonymous form, for web audience measuring that allows us to improve our website. We remove the last octet of the IP address immediately after collection. That is why we do not collect personal data about your use of our website.
 
(3)If you contact us by email or by contact form on our website, we use the data under Section 1 (2) to answer and, if possible, to meet your request. We store such data to the extent necessary to answer and meet your request.
 
(4)The registration serves the purpose of contract performance where the relevant person is a party to the contract, or of implementing pre-contractual measures Legal basis for data processing (Premium Partners).
 
3. Are you required to provide the data? Are you entitled to object to processing?

When you visit our website, your browser transmits the information under Section 1 (1) automatically to our server. You are free to transmit such data. Without providing such data we are not able to serve you the requested content.

You are not obliged to let us use your anonymized data for web audience measuring. You are also not obliged to let us use your IP address for mapping with your company or industry information.

If you want to contact us by email or by contact form on our website, you are free to transmit the data under Section 1 (2). We will mark mandatory fields, if any, of a contact form. Without providing the required data you may prevent us from answering and meeting your request properly.

4. What is the legal basis for the processing?

The legal basis for the processing under Section 2 is point (f) of Article 6 (1) General Data Protection Regulation. The legitimate interests are determined by the purposes described under Section 2.

The legal basis for processing the data if the relevant permission has been obtained from the user is Art. 6 Para. 1 lit. a EU GDPR (Premium Partners).

5. To what recipients do we transmit your data?

We transmit the data mentioned in Section 1 to Data Processors based in the European Union for the purposes determined in Section 2. Such Data Processors process personal data only on instructions from us and the processing is carried out on behalf of us. We do not intend to transfer your personal data to a third country.

6. How do we protect your personal data?

BASF implemented technical and organizational measures to ensure an appropriate level of security to protect your personal data against accidental or unlawful alteration, destruction, loss or unauthorized disclosure. Such measures will be continuously enhanced in line with technological developments.

7. Do we use cookies on our website?

We will inform you about using cookies in our cookie banner when you visit our website. You accept the use of cookies by further using our website. We would like to inform you about the cookies we use and how you may decline cookies.

(1)The following cookies are important for the smooth operation and specific services of our website:
 
CookieDomainPurposeEnd-of-life
has_jsrmpaint.com
www.premiumpartners.rmpaint.com
Most commonly associated with the Drupal content management system. Drupal uses this cookie to indicate whether or not the visitors browser has JavaScript enabled.Session
__hssc.rmpaint.comThis cookie keeps track of sessions. This is used to determine if we should increment the session number and timestamps in the __hstc cookie. It contains the domain, viewCount (increments each pageView in a session), and session start timestamp.Will be erased 30 min after your visit
PHPSESSIDwww.premiumpartners.rmpaint.comTo store a simple message when a form is submitted that can be displayed on a different page.

For example, if an enquiry form is completed incorrectly, a message will be stored and presented to the user to indicate the errors in the submission.

When an enquiry form is submitted successfully, a message is stored and presented to the user thanking them for their enquiry.

No personal information is stored in this cookie.
Will be erased 30 min after your visit
mycookies_rmpaintrmpaint.comThis cookie stores your consent to the use of cookies.

Will be erased 7 days after your visit
mycookies_rm
premiump
www.premiumpartners.rmpaint.comThis cookie stores your consent to the use of cookies.

Will be erased 7 days after your visit



(2)Cookies for web audience measuring:
 
CookieDomainPurposeEnd-of-life
ACOOKIEstatse.webtrendslive.comThis cookie allows the web analytics tool Webtrends to collect anonymous information about how our website is used. Such anonymous information shows us inter alia how many people visited our website, the websites that the users were on right before they landed on our website and which pages they visited.Will be erased two years after your visit
WT_FPC.rmpaint.comBy default, Webtrends tracks visitors across the primary domain and all sub-domains. This is done by setting a first party cookie on your primary domain with the leading dot, which allows sub-domains to also read this cookie.Will be erased two years after your visit
__hstc.rmpaint.comThe main cookie for tracking visitors. It contains the domain, utk (see below), initial timestamp (first visit), last timestamp (last visit), current timestamp (this visit), and session number (increments for each subsequent session).Will be erased two years after your visit
__hssrcrmpaint.comWhenever HubSpot changes the session cookie, this cookie is also set. We set it to 1 and use it to determine if the user has restarted their browser. If this cookie does not exist when we manage cookies, we assume it is a new session.

Will be erased as soon as you clear your cache
hubspotutk.rmpaint.comThis cookie is used for to keep track of a visitor's identity. This cookie is passed to HubSpot on form submission and used when de-duplicating contacts.

Will be erased ten years after your visit
(3)Unknow:
 
CookieDomainPurposeEnd-of-life
TS01328488rmpaint.com/Session
SESS0ba0872fe58a
75348fdffbba24117b10
.premiumpartners.rmpaint.comCookie set by Drupal23 days
SESS4ae1748e703c
51c07f4f51a158ffa118
.premiumpartners.rmpaint.comCookie set by Drupal23 days
__hssrcrmpaint.comWhenever HubSpot changes the session cookie, this cookie is also set. We set it to 1 and use it to determine if the user has restarted their browser. If this cookie does not exist when we manage cookies, we assume it is a new session.

Will be erased as soon as you clear your cache
SESSed5e4effa0526ee
8aa95c0ebea789095
.premiumpartners.rmpaint.comCookie set by Drupal

23 days
SESSfe324e5848348ce
8d53c2401200209e7
.premiumpartners.rmpaint.comCookie set by Drupal

23 days
TS01801bd8www.premiumpartners.rmpaint.com/

Session
TS01ab221c.premiumpartners.rmpaint.com/

Session



You may use your browser settings to decide which cookies to accept and to decline. Please be aware that you may not be able to use all features of our website if you decline cookies under Section 7 (1).

Social plugins

Our website offers you the possibility to use social plugins. In order to protect your data, the Social Plugins have been integrated on the website only as a graphic, which in turn contains a link to the corresponding website of the owner of the respective Social Plugin. Clicking on the graphic sends data to the respective provider. If you do not click on the graphic, there will be no exchange between you and the providers of the Social Plugin.
We are not responsible for, and do not accept any liability for, losses or liabilities arising out of or in connection with third party platforms. Your use of third party platforms is subject to the terms and conditions of the third party platform operators.

We have integrated the social plugins of the providers below on our Homepage:

The relevant data should be listed here. Examples might include:

  • Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA;
  • Twitter Inc., 795 Folsom St, Suite 600, San Francisco, CA 94107, USA;
  • LinkedIn Inc., 2029 Stierlin Court, Mountain View, CA 94043, USA;
  • YouTube LLC, 901 Cherry Ave, San Bruno, CA 94066, USA.
8. What rights do you have?

You have certain rights under the General Data Protection Regulation including the right to request a copy of the personal information we hold about you, if you request it from us in writing:

8.1.Right to access: the right to obtain access to your information (if we’re processing it), and certain other information (like that provided in this Privacy Policy);
 
8.2Right to correct: if your personal is inaccurate or incomplete you have the right to have your personal information rectified;
 
8.3Right to erasure: this is also known as ‘the right to be forgotten’ and, in simple terms, enables you to request the deletion or removal of your information where there’s no compelling reason for us to keep using it. This is not a general right to erasure; there are exceptions. For example, we have the right to continue using your personal data if such use is necessary for compliance with our legal obligations or for the establishment, exercise or defense of legal claims.
 
8.4Right to restrict our use of your information: the right to suspend the usage of your personal information or limit the way in which we can use it. Please note that this right is limited in certain situations: when we are processing your personal information that we collected from you with your consent you can only request restriction on the basis of: (a) inaccuracy of data; (b) where our processing is unlawful and you don’t want your personal information erased; (c) you need it for a legal claim; or (d) if we no longer need to use the data for the purposes for which we hold it. When processing is restricted, we can still store your information, but may not use it further. We keep lists of people who have asked for restriction of the use of their personal information to make sure the restriction is respected in future;
 
8.5Right to data portability: the right to request that we move, copy or transfer (where technically feasible) your personal information in a structured, commonly used and machine-readable format, for your own purposes across different services;
 
8.6Right to object: the right to object to our use of your personal information including where we use it for our legitimate interests, direct marketing;
 
8.7Right to be informed: you have the right to be provided with clear, transparent and easily understandable information about how we use your personal information; and
 
8.8Right to withdraw consent: if you have given your consent to anything we do with your personal information, you have the right to withdraw your consent at any time (although if you do so, it does not mean that anything we have done with your personal information with your consent up to that point is unlawful).
 

The exercise of these rights is free of charge for you, however you are required to prove your identity with 2 pieces of approved identification. We will use reasonable efforts consistent with our legal duty to supply, correct or delete personal information about you on our files.

To make inquiries or exercise any of your rights set out in this Privacy Policy and/or make a complaint please contact us by emailing or write to us and we will endeavor to respond within 30 days. Contact details can be found in section 10 below.

When we receive formal written complaints, we will contact the person who made the complaint to follow up. We work with the appropriate regulatory authorities, including local data protection authorities, to resolve any complaints that we cannot resolve directly.

If you are not satisfied with the way any complaint you make in relation to your personal information is handled by us then you may refer your complaint to the relevant data protection supervisory authority.

9. Where can you lodge a complaint?

You have the right to lodge a complaint with our Data Protection Officer or with the following competent supervisory authority:

Der Landesbeauftragte für den Datenschutz und
die Informationsfreiheit Rheinland-Pfalz
Hintere Bleiche 34
55116 Mainz
https://www.datenschutz.rlp.de/de/general-storage/footer/ueber-den-lfdi/kontakt/
E-Mail: poststelle@datenschutz.rlp.de

10. Who is Controller and Data Protection Officer?

You can find the Controller in the meaning of data protection laws here.
Please use the address of the Controller above or the following address to contact our Data Protection Officer or Data Protection Coordinator

The Data Protection Officer at BASF SE: 
Alexandra Haug
EU Data Protection Officer at BASF
67056 Ludwigshafen
+49(0)62160-0

Contact the EU Data Protection Officer of BASF

11. Privacy of Children

This Website is intended to be used by persons aged 18 and older. We do not seek to collect information about persons under the age of 18.

No information should be submitted to or posted on the Websites by persons younger than 18 years of age. If such a person submits personal information via the Websites, we shall delete that information as soon as we are made aware of their age and thereafter shall not use it for any purpose whatsoever.

 
 
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