Cryers Hill Coachworks profits with TopScan

Cryers Hill Coachworks in High Wycombe is the first bodyshop in the UK to put R-M’s new TopScan program to the test. The company, which specializes in the field of automotive refinishing, employs 22 staff. Bodyshop owner Brian Hogg and his team were very satisfied with the results using the TopScan program.

TopScan is a computerized process based on the collection and analysis of information. The aim of the program is to optimize operational processes to increase the company’s overall performance. Step one in the process involves analyzing the existing situation, concentrating on the bodyshop layout, workflow, positioning of the prep areas, panel bays and spraybooths. Checks on health and safety, VOC compliancy, the reception area and the products used with a view to both current and future business are also carried out.

The second step in the TopScan analysis involves determining capacity by means of a simple question and answer process in which all the necessary information is collected on, for example, staffing levels and the number of spraybooths.

A multiple-choice form then assesses the knowledge of the technicians, particularly the spray painters, in the following five areas: pre-treatment, color matching, spray technique, refinish techniques and blending-in. The questionnaires provide an accurate assessment of any training requirements among the staff.

Once the data has been entered and compressed in the TopScan program, potential improvements can be identified, thereby increasing the company’s long-term profitability.

Brian Hogg’s comment on the program: " We were good before TopScan, but now we are even better. In fact, as part of our ongoing plan for manufacturers’ approvals, Bentley Motors has asked for a copy of the TopScan report as a perfect paintshop audit."